21632 Newland Street

Huntington Beach, CA 92646 US

714-536-8480

Open mobile navigation

Virtual Shelter Tour & Our Shelter

VIRTUAL TOUR

 

WHY WE DO THINGS AT OUR SHELTER

Our shelter has been in our community for over 50 years. Through the years, and the wear and tear of housing animals, it has become run down and old. That doesn't mean that our care and procedures are too!! Our animals are provided with the utmost care and treatment we can provide to them. Nonetheless, we sometimes hear complaints from people regarding our facility and our procedures.

There are very good reasons for everything we do.

Animals kept hidden from the public

There are many reasons why a few of our pets are not available to the public. The first reason is that an animal in a new environment, particularly one that may be confusing or frightening to them, may bite or scratch defensively. Having the animals out of reach reduces the chances of accidental injuries to visitors. Giving them a few days to get used to the place helps them, and the public. It also allows for the lost animals to be found by their owner. Preventing the public from seeing unavailable animals, prevents from possible owners not finding their pets and disappointment from finding out you fell in love with an unavailable pet. Second, sick and wounded animals are kept isolated and away from the rest of the population. This prevents from the rest of the animals from also getting sick. Unfortunately due to the unknown history of each of our animals, disease control can be very tough. To help prevent others from getting sick, we try to isolate any pets on medication or showing signs of illness. It also allows our sick animals some privacy and quiet so they can get better faster. Lastly, we work with our communities various City Animal Control, and hold or quarantine their aggressive pets or animals pending court cases. These animals are not safe to be in the public and we do our best that they stay isolated. There are times though that lack of space or available cages prevents us from keeping anyone of these type of situations isolated.

The animals have to sit in a cage all day

Yes, sitting in a cage is not something we want for our pets. Unfortunately due to lack of knowledge and responsibility there is an overpopulation of unwanted pets. Our animals are given the best care that we are able to provide to them. Most of them are probably in a better situation then where they were before. Our staff and volunteers are constantly giving them love and attention. All of our dogs are walked, sometimes twice a day! All of our cats are cuddled. With the help of our wonderful volunteers our animals are given the best tender loving care possible.

There's no food/water for them

There's pee and poo in the cage

Our shelter opens for the public each morning at 9am or 10am, but what you don't see is that our staff is there at 7:30am. This allows us to feed and clean the cages before opening time occurs. Our animals are fed in the morning and in the evening before we go home, so no feeding is needed during the times you see our pets. Each time you pass by our pets cages, what do the animals do? They jump and run and bark for attention, knocking over everything around them, including their water bowls. Don't worry though our staff will fill it up again soon!!! The main reason why we don't keep food out all day: the mess the animals will make. Animals will pee and poo as they please. We cannot be there the instant it occurs to clean it up. Please keep that in mind when you see a messy cage. Our staff our constantly checking the cages for messes, and unfortunately cannot prevent from the public from seeing the mess. Animals make messes if you are not able to handle that, an animal is not right for you!!

The animals are all sick and have diarrhea, and no one is doing anything

Diarrhea is caused by many things change in a pet's diet or food, change in their environment, stress or anxiety are just a few. These are things each one of the animals will experience being in a shelter. Food is donated and can vary on the brands. Being in a cage and people walking by is very new. The overall feeling is just stressful for them. So unfortunately diarrhea is a common ailment in a shelter. Each of our animals are monitored and accessed for other symptoms, just in case it is something else.

They made me go home and get my paperwork!! They make you show proof of owning.

Over half of the animals in a shelter are there because the owner could not take it to wherever they were going. That's only one of the many reasons why our shelter is needed. Our way is preventing it from happening again to our pets is to make sure they go to a permanent home. Please understand our concerns and be patient through our processes.

They turned me down to adopt a dog!

Our one and only concern is the wellbeing of our pets. We access each potential adopter and the pet chosen. If at anytime OCHS staff feels that your lifestyle or home environment will not match well with the pet you have chosen, we will decline to do the adoption. Be patient, your perfect match will come, we cannot force what we know will not be a good match.

RULES/POLICIES TO REMEMBER:

Please read all cage signs and follow all instructions.

Pay close attention to CAUTION or Quarantine postings.

Wash your hands between each pet visit, to prevent from the spread of diseases

Never open a cage or enter one

Watch your hands and fingers when putting into a cage, although they mean no harm, you are a stranger entering their only home, you would protect it too.

Always ask a staff member for assistance when visiting a pet

Remember, most of our animals enter our facility with unknown history, there is no guarantee to the disposition or health of an animal.


 <!--[if !supportLineBreakNewLine]-->
<!--[endif]-->


We know how much you love animals and want to help them too, but we hope this helps you understand why we do what we do. No system is perfect. In fact, we'd rather not have to have a shelter to house unwanted pets at all, but as long as there are animals waiting for new homes, we need to address both people and animal issues as best as we can.

If you have other questions or would like to share your comments about our shelter please email [email protected]

No embed code settings found. Please configure it

Office Hours

Our Regular Schedule

Monday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) -------------

Tuesday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) 3:00pm- 5:00pm

Wednesday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) 3:00pm- 5:00pm

Thursday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) 3:00pm- 5:00pm

Friday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) 3:00pm- 5:00pm

Saturday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) 3:00pm- 5:00pm

Sunday:

(Open to the Public) 9:00am- 5:00pm

(Adoptions) till 4:00pm

(Surgery Pick Ups) 3:00pm- 5:00pm

Location

Find us on the map

Testimonials

Read What Our Clients Say

  • "Thank you to the OC Humane Society team for introducing us to Maxwell (now Bruno) he has been an amazing addition to our little family. He knows all of his basic commands and even knows heel! A surprise to us since he was found as a stray."
    Sandy T. / Huntington Beach, CA

Featured Articles

Read about interesting topics

  • Fish

    If you’re thinking of getting a pet fish, you should know that your veterinarian has a lot of good advice about pet ownership. Fish can be very rewarding as pets, and you just may be surprised about how much fish actually interact with their owners. Here’s more valuable information about choosing ...

    Read More
  • Caring for Senior Cats

    Thanks to advancements in veterinary care, today’s cats can live well into their teen years. It is not uncommon for cats to live to be 18 or even older. However, in order for cats to live a long full life, they need proactive veterinary care to stay healthy. As cats age, they are at greater risk for ...

    Read More
  • Feline Stomatitis: Treatments

    Cats rarely display their pain, but cats with feline stomatitis are often the exception. If your cat appears to have mouth pain, is reluctant to eat, doesn't want to groom, is drooling, and doesn't want you to open its mouth, it may be suffering from this debilitating, degenerative oral condition, and ...

    Read More
  • Feline Leukemia Virus: What You Need to Know

    Feline leukemia (FeLV) is a virus that weakens your cat's immune system. Unfortunately, when the immune system does not function properly, your cat may be more likely to develop other diseases, such as cancer and blood disorders. How Cats Contract Feline Leukemia Cats get feline leukemia from other cats. ...

    Read More
  • Family Cats and Pregnant Women: Take Measures to Prevent Toxoplasmosis Infection

    Nothing must spoil the joys of becoming a new parent. Not even your pets. But family cats with normal, every day habits can pose a risk to expectant women. Women's immune systems can be disturbed by a parasite carried in fecal matter. If you're the primary caretaker of your family's feline friend it ...

    Read More
  • Create an Environment Your Cat Will Love

    The Journal of Feline Medicine and Surgery confirms that feline emotional wellbeing, behavior and physical health are a result of how comfortable they are in their environment. Understanding how our cats interact with their environment can help us create a space for owners and cats to mutually thrive ...

    Read More
  • Catnip: Why Cats Love It

    Few things stimulate a cat's pleasure faster than catnip. Exposure to this simple herb can reveal a new side to their feline personality. Many cats will go crazy at the smell of this plant. Catnip has a reputation of being a feline drug and many cat owners wonder if it is safe to give it to their pet. ...

    Read More
  • Zoonosis

    Zoonosis refers to diseases that can be transmitted to humans from animals. In particular, they occur when an infected animal passes on bacteria, parasites, fungi or viruses to humans through scratches, saliva, feces and urine. Vectors (e.g., organisms like fleas and ticks) can also carry zoonotic diseases ...

    Read More
  • Sugar Gliders

    Thinking of getting a sugar glider? These tiny marsupials are energetic and friendly, making them popular choices as pets. Though they weigh less than a half-pound, they're more closely related to kangaroos than they are flying squirrels. If you think a sugar glider would make an ideal pet for your family, ...

    Read More
  • Epilepsy

    Epilepsy (often referred to as a seizure disorder) is a chronic neurological condition characterized by recurrent unprovoked seizures. It is commonly controlled with medication, although surgical methods are used as well. Epileptic seizures are classified both by their patterns of activity in the brain ...

    Read More

Newsletter Signup